Shipping & Delivery Policy
Last Updated: July 11, 2026
Thank you for shopping with Fittin. We are committed to delivering your order safely and as quickly as possible.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During sales, festivals, or periods of high demand, processing times may be slightly longer.
2. Shipping Time
Estimated delivery time after dispatch:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 4–9 business days
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Remote Areas: 5–12 business days
These are estimated delivery times and may vary depending on the courier partner, location, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Fittin may offer free shipping promotions on eligible orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or message containing tracking details, where available.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including a valid phone number where required for delivery.
Fittin is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
6. Product Fulfillment
Fittin is an independent online retailer. Products available on our website are sourced from trusted third-party suppliers and fulfillment partners.
As a result:
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Products may be shipped directly by our fulfillment partners.
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Packaging, dispatch location, and courier service may vary depending on the supplier fulfilling your order.
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If you order multiple products, they may arrive in separate packages and on different dates.
7. Delivery Delays
Although we strive to deliver orders within the estimated timeframe, delays may occur due to:
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High order volumes
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Courier or logistics delays
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Weather conditions
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Natural disasters
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Government restrictions
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Public holidays
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Unforeseen operational issues
We appreciate your patience in such situations.
8. Damaged or Incorrect Orders
If you receive:
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A damaged product,
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A defective item, or
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An incorrect product,
please contact us within 48 hours of delivery by emailing thefittin@gmail.com.
To help us resolve your request promptly, please include:
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Your order number
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Clear photos of the product
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Photos of the packaging
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A brief description of the issue
9. Failed Delivery Attempts
If delivery cannot be completed due to:
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Incorrect address,
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Customer unavailability,
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Refusal to accept the package,
the courier may return the order to the supplier. Additional shipping charges may apply if re-delivery is requested.
10. Contact Us
If you have any questions about shipping or delivery, please contact us:
Fittin
Email: thefittin@gmail.com